Business performance improvements
The one2one Blog The expertise that is at the heart of our service is building a PROACTIVE PARTNERSHIP between our clients and one2one that can deliver a programme of business performance improvements...
View ArticleNPS and Beyond
The one2one Blog It is fair to say in the last decade and beyond, the NPS (Net Promoter Score) method of capturing feedback within Customer Satisfaction Surveys has grown substantially in prominence....
View ArticleInnovation: Software and data services to support business development
The one2one Blog Here at one2one, our business development methods combine outstanding people with bespoke practices in the contact centre. We also provide insight from data strategies to help maintain...
View Articleone2one Achieve ISO27001 Certification
The one2one Blog ISO 27001:2013 provides a best practice management framework for implementing and maintaining data and information security. The business benefits from ISO 27001 certification are...
View ArticleSmartProspector: The CRM system that enables efficient Office and Field Team...
The one2one Blog The absence of a centralised planning, organisation and reporting system can result in appointments being consistently missed due to poor time management, absenteeism and client...
View Articleone2one Summer Update
The one2one Blog It’s been a few months since our last company update, so below is an overview of our strategy, direction, progress and focus so far this year! Since the start of 2015 we’ve been...
View ArticleSmartProspector: The CRM Solution For The Insurance Sector
The one2one Blog SmartProspector is the UK’s first CRM solution tailored to the insurance sector. SmartProspector makes your office and field team collaboration more efficient with a centralised,...
View ArticleNew Recruits
The one2one Blog At one2one, we’re always looking to expand our horizons and push our development into new markets. To support us in this, we’ve recently added two new faces to our Sales Team and we’re...
View ArticleOutsource QA for Contact Centres
The one2one Blog one2one are specialists at providing quality and compliance resource, listening to, providing feedback and reporting on calls based on a pre-defined set of compliance and soft-skill...
View ArticleNew Smartprospector video
The one2one Blog Watch our new SP video for more information about how it can help transform your operations contact us now.
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